As a highly esteemed Service Consultant with 15 years of experience in Orange County, I take pride in providing exceptional service to my clientele. My dedication to honesty, organization, and professionalism has earned me a reputation for integrity and reliability. I am passionate about building lasting relationships by fostering open communication and understanding my clients' needs. Beyond my work at Aston Martin Newport Beach, I am an avid enthusiast of cars and racing. Discussions about travel and automotive experiences ignite my imagination and provide common ground for engaging conversations. As a father to a three-year-old son, I cherish every moment with my family. Their support and laughter inspires me to approach all aspects of my life with a sense of purpose and joy.
4.9 / 5 based on 164 ratings (127 written reviews)
The problem was not fixed. I was still an issue the day after I picked up the car and every day since. Absolutely a terrible experience. And that was after they kept the car for over a week
— Mark B. ,
Mark is responsive, accommodating and friendly. Perfect service
— Matthew B. ,
Mark is great. Service is great. Aston Martin is the best product.
— David F. ,
Great, Mark is always very helpful and keeps me informed on the service being done on my car.
— William C. ,
Excellent
— Rick M. ,
Was greeted in the driveway called by my name Car was expected to be done in 45 minutes. It was done in exactly 45 minutes. Great job. John Worthing
— John W. ,
Mark is great to work with he listens to my issues then resolves them in a timely matter
— Frederick S. ,
Car was returned with the same issues plus new ones and had to be returned again and is currently I. Shop being worked on again.
— Robert P. ,
Great Person to work with. Prompt responses and guidance.
— Rafi D. ,
Mark provided excellent service. He updated me every step of the process.
— Carl E. ,